Crisis Intervention Program (CIP)

Crisis Intervention Program

CIP, Crisis Intervention Program, is a program that assists individuals and families who are experiencing a heating of cooling related crisis, a life threatening or health related emergency, and have a final notice or past due utility bill. Residents will need to meet the income guidelines, be responsible for the bill, provide their account number and show proof of income. Payments are made directly to the heating or cooling vendor, and there is a limit to how much can be paid to a household per fiscal year. For more information, call 252-728-3181 or apply in person at the Social Services office. *Assistance is available year-round, or until funds run out.

CIP Qualifying Household Criteria

  • One U.S. citizen or legal resident
  • Income below 150% of Federal Poverty Level
  • Responsible for energy bills
  • Household must be in a heating or cooling related emergency